Our care

Product Care Guide

Our hand crafted and natural products are sourced from around the world and designed to last a lifetime, but there are simple steps you can take to minimise any damage or ongoing wear and tear.

Leather Care

Leather is a natural material, known for its beauty and overall durability. Properly maintained leather should last longer than most other materials. There are several products available in store to help with maintenance, including leather protection and extended warranties.

Follow the below care instructions to ensure your leather products maintain their integrity for years to come:

  • Wipe over leather regularly with a damp, soft cloth.
  • Clean the leather regularly by dusting and vacuuming, ensuring all gaps between cushions are dirt free. Dirt can scratch the surface of the material
  • Condition the leather regularly (every 3-4 months) with a leather conditioning product. Pay special attention to areas typically exposed to bare skin, hair, or clothing
  • Keep leather away from heat sources and direct sunlight, as this can cause damage over time
  • Do not use any household cleaners. This can damage the finish on the leather. Only use genuine leather cleaning products
  • In the event of a spill, clean straight away. Carefully soak up the spillage by gently ‘blotting’ with a clean, dry, absorbent cloth. If it stains, consult a professional upholstery cleaning company
  • Keep any sharp or abrasive objects away from the leather (this includes pets!)
  • IMPORTANT NOTE: leather can be damaged by several chemicals and fluids, some of which are not directly applied to the leather and might not be immediately obvious. Examples include:
    • Hairspray and other hair products
    • Deodorants and perfumes
    • Moisturisers and other skin care products
    • Human bodily fluids INCLUDING perspiration; especially if user is taking certain medication (i.e., heart medication).

Generally, these issues will arise in certain expected areas. Avoid these issues by regularly cleaning and conditioning your lounge, and/or using throws/blankets to cover areas where the most exposure occurs (arm rests, head rests, seat cushions).

Any damage to leather that appears to have been caused by these chemicals/fluids is not covered under warranty.